Does bottom-up monitoring improve public services? What we found in Uganda
BY BJORN VAN CAMPENHOUT AND CAROLINE MIEHE In many developing countries, poor delivery of public services remains an important problem. Public infrastructure, such as roads or boreholes for drinking water, is poor. The quality of service provided in hospitals or schools is low. Absenteeism and corruption are endemic. Uganda is a case in point: its public service sector suffers from