IT and Conference Call Support Professional

CIMMYT is seeking a dynamic, self-motivated, and service-oriented professional for the position of IT and Conference Support Professional to work in the Information Technologies Unit (ITU) in CIMMYT. The selected candidate will help us provide ICT support and manage telephone and web conferences, and to be a proactive part of our global IT team. The work covers installing, configuring, troubleshooting, and maintaining ICT hardware and software; and organizing, facilitating, and monitoring telephone and web conferences. As such, the position offers opportunities to work with virtual conferencing systems and ISO 20000 processes to fulfilling IT service requests.