Communications Officer - Cairo, Egypt (Nationally Recruited Staff)

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Main purpose of position

ICARDA’s Communications Team carries out a diverse range of activities in a busy and time-restricted environment, promoting the organization externally, ensuring a timely and clear exchange of information internally, and preparing ICARDA spokespeople for communications and advocacy at high-level. External outputs are mostly digital and online with a strong element of social media, as well as traditional press engagement, hard-copy publications, event coordination and partner relations. Internal activities include the clear exchange of information, guidance for messaging, and the upkeep of tools and databases. The team also carries out a range of daily and ad-hoc communications activities, ensures a consistent external voice and branding of the organization, and supports targeted resource mobilization.

Under the management and guidance of the Communications Manager, the post-holder will support a range of communications and marketing activities that aim to target and build key audiences, raising the profile of ICARDA’s work and supporting resource mobilization.

Main responsibilities


  • Manage and develop ICARDA’s social media channels and keep them up to date with new trends and good practices.
  • Recruit influencers and respected in-sector peers to strengthen ICARDA’s reputation.
  • Support the Communications Team to mentor staff in producing compelling visual content and copy for use across social media.
  • Alongside the Communications Manager, devise and implement a paid advertising social media strategy.
  • Use listening tools to monitor the digital domain for online mentions of ICARDA and share these internally and externally.
  • Suggest opportunities, campaigns and strategies to improve ICARDA’s social media toolbox and impact.
  • Help develop the Director General and Deputy Director General social media accounts.
  • Use social media analysis tools to gain insight on ICARDA’s social media performance and audiences, and include in the quarterly communications report


  • Help the Communications Team create compelling content for the website and mentor ICARDA staff across the organization in the same.
  • Update web pages and images when required, keeping the ICARDA Webmaster informed.
  • Monitor the website to guard against errors and protect brand, and provide ideas for improvement of UX.
  • Monitor website performance, audiences and impact through evaluative and analytical tools and include outcomes in the quarterly communications report.


  • Create basic drafts in English and Arabic for news alerts, blogs, social media and campaign content.
  • Proofread existing copy written by the Communications Team, ICARDA staff, scientists and guest writers.


  • Help develop compelling email alerts, press releases and newsletters through the MailChimp email marketing tool.
  • Keep abreast of industry trends, styles and practices in email marketing.
  • Maintain subscriber lists and help to identify audience segments and provide ideas on strategical approaches to expand audience diversity and numbers.
  • Help to design and build a range of email templates.
  • Monitor email performance and prepare analysis reports.


  • Liaise with Country Program Managers and/or their Communications Officers in order to create a regular flow of up-to-date information about field activities, research, happenings and events.
  • Support Country Teams with their events and media/high-level visits.
  • Ensure regular external promotion of Country Team activities through social media and other communications activities proposed to the Communications Manager.


  • Manage daily requests for ICARDA communication products/drafts/presentations/etc. and liaise with external writers, editors, designers and printers on the same.
  • Help respond to internal and external communications related enquiries.
  • Help manage the internal database of audio-visual stock and stories.
  • Safeguard the ICARDA branding and style guide by monitoring outputs leaving the communications domain.
  • Help to ensure content is in-line with the ICARDA strategic plan.
  • Help prepare reports, training materials and presentations to inform ICARDA’s staff on good communications practices.
  • Recruit and manage interns when required.
  • Help coordinate communication campaigns both on and offline.
  • Support coordination of events, meetings and forums and help prepare ICARDA staff with messaging and tools tailored to target audiences.

Essential qualifications and competencies

  • Bachelor’s degree or equivalent in a marketing or communications related field.
  • Three years’ experience in a communications or public relations environment ideally with an emphasis on digital marketing.
  • Proven background in basic development of creative and compelling digital content.
  • Robust understanding of social media practices and trends.
  • Experience of using a Website CMS to update and edit a website.
  • Familiarity with MS Office.
  • Good organizational and problem-solving skills.
  • Ability to work effectively as part of a team in a multicultural and multidisciplinary work environment.
  • Self-starter with a highly developed customer service approach.
  • Able to work effectively with internal and external stakeholders in various ICARDA locations.
  • Excellent written and oral communication in English.

Desirable qualifications and competencies

  • Masters’ degree in related field.
  • Experience in development sector with focus on agriculture.
  • Basic design skills, knowledge of tools for A/V content production, and understanding of photography.
  • Skills in monitoring, evaluation and analysis of digital marketing activities through industry standard tools.
  • Arabic or French would be an advantage.

Terms of appointment

This is a nationally recruited position for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave. The successful candidates will be offered an initial contract of 3 years, renewable subject to satisfactory performance. The first year will be a probationary period. The salary range starts from EGP 16,539.00 to EGP 27, 564 per month and will depend on the candidate’s qualifications and experience.


Please apply online at by 30 May 2020.


ICARDA is committed to increasing women representation in its workforce and strongly encourages applications from women.

Applications will be acknowledged, but only shortlisted candidates will be contacted.

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