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Strategic Advisory Service on Human Resources
Background
The Strategic Advisory Service on Human Resources (SAS-HR) was
reestablished in August 2006. Its main goals for the first year
were establishing its functionality, conducting a customer survey
and establishing a strategy on strategic human resources for the
CGIAR based on advice from participating Centers. The strategic
plan - called Global Solutions for Local Applications, and citing
priorities that reflect needs - was endorsed in November 2006.
Key Accomplishments in 2006
Developing the HR Strategy. The HR strategy,
developed following interaction with participating Centers,
provides direction through three approaches:
- building an organizational culture and positioning the CGIAR
for the future,
- harmonizing policies, and
- modernization and continuous improvement.
Providing Center-Specific Services. SAS-HR
assists participating Centers and provides direct advice regarding
structure, processes, and people and their roles. Where
appropriate, advice can be shared with other participating
Centers.
As contact was established, expert professional HR advice and
support was provided to Centers' and the System Office to
strengthen Centers' capacity to align their HR strategies with
their vision and mission. Flexibility was preserved to meet
emerging or urgent Center needs.
Center-specific advice for 2006 includes the following:
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Building Organizational Culture. SAS-HR has
helped build organizational culturefor innovation and change. A
values-driven organization has staff collaborate in teams to
achieve goals with honest, open communication. The working
environment is one of trust, fairness and integrity, in which
people learn and strive for excellence.
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Reviewing and Giving Advice on Policies.
SAS-HR has collaborated closely with participating Centers and
advised them on revisions to personnel policy that reflect modern
needs and cover the whole of HR management well into the future.
This has been achieved by conducting complete reviews of new
personnel policies, advising on performance-based remuneration, and
approaching conflict resolution at the lowest level and as early as
possible.
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Strengthening Staff Development. A number of
training programs that strengthen values and behavior have been
tailored to meet the needs of Centers. SAS-HR, Gender &
Diversity (G&D), and CGIAR Secretariat have collaborated to
provide demand-driven training. The First Level Leadership
Program supports the development of administrators and
managers (the backbone of the organization) in the areas of team
leadership and project management, with the aim of complementing
their existing functional expertise. The Senior Leadership
Program is designed specifically for senior leaders of
Centers and Challenge Programs, board members, and CGIAR Members.
It features strategic thinking in the context of international
alliances, creating and nurturing an organizational culture of
innovation and performance, and leading change. This program
includes a module on strengthening media skills.
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Facilitating and Advising on Monitoring and
Evaluation. SAS-HR has advised on a method for identifying
performance indicators for personnel administration services.It has
also assessed the possible use of an HR information system,
endorsing its possibilities for the accurate monitoring and data
collection and processing needed by HR personnel in CGIAR Centers.
A mini survey of the HR functionalities at participating Centers
was conducted for input into the strategy, and the compiled
information will be distributed for its usefulness in further
developing the HR community.
Collaboration with Other System Office
Units
Contacts between SAS-HR and the other SO units enabled
streamlined and consistent service provision to the Centers.
Extensive meetings for exchanging information and finding ways to
collaborate took place during the SO gathering in October in Paris
and were of utmost importance to building a foundation for further
collaboration. Further steps were taken during the Annual General
Meeting in December in Washington, DC. Below are examples of SAS-HR
working with other SO units.
- Internal Audit Unit (IAU) and SAS-HR, for producing a draft of
the good practice note on whistle-blowing. Discussions on the
balance between an open, straightforward organizational culture and
the use of whistle-blowing were conducted, and the note was taken
for amendments.
- IAU and SAS-HR, for comments on a draft good practice note on
an anti-corruption strategy.
- Central Advisory Service on Intellectual Property (CAS-IP), IAU
and SAS-HR, for introducing new staff to intellectual property
issues. Victoria Henson-Apollonio, head of CAS-IP, explained to new
staff the importance of ensuring good understanding of intellectual
property and what it entails in practice. Discussion regarding
intellectual property was conducted as a module in a model
induction program. The form taken for dissemination could be a good
practice note or such other options as a self-instructing DVD.
- CAS-IP and SAS-HR, for introducing a lawyer specializing in
genetic intellectual property rights.
- CGIAR Secretariat and SAS-HR, for a partial review of some
CGIAR performance indicators, including a couple of documents
advising on principles.
- SAS-HR provided input to the Systemwide Genetic Resources
Program for formulating the concept of strategic staffing, and this
was presented and welcomed in a project meeting in Nairobi.
- G&D and SAS-HR, as SAS-HR gave an introductory speech at a
G&D seminar at WorldFish Center.
- G&D and SAS-HR together conducted discussions and
established that good practice notes and advice from G&D shall
be reviewed by SAS-HR.
- Information and Communications Technology-Knowledge Management
and SAS-HR cooperated regarding CGXchange.
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