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Central Advisory Service
on Intellectual Property
CDC Secretariat
CGIAR Secretariat
Chief Information Officer
Future Harvest Foundation
Gender and Diversity Program
Internal Auditing Unit
Science Council Secretariat
Stategic Planning and Development
Monitoring and
Evaluation
Public Awareness and Resource Mobilization
Management Services
Financial Summary

Chief Information Officer (CIO)

Key achievements in 2003

The Chief Information Officer (CIO) is one of the younger System Office units. The position was created in late 2002. Since then the CIO significantly helped to improve and streamline information and knowledge management in the CGIAR through a number of initiatives, including:

1. Development of an ICT-KM Strategy
The External Review Panel (ERP) that reviewed the ICT-KM 2004 Investment Plan said, "The strategic ICT-KM/S process currently being undertaken by the CGIAR shows that the organisation is a pioneer in this area."

The CIO, with the support of the Advisory Group, developed a system-wide ICT-KM rolling 3-year strategy aimed to foster global virtual team effort across the Centers and partners, to improve effectiveness and efficiencies, to reduce duplication, to improve decision making and to nurture communities of practice and teamwork. The ICT-KM strategy was approved by Center Directors' Committee (CDC) in May 2003 and generated a number of projects that aimed at three main thrust areas: (1) ICT for Tomorrow's Science, (2) Content for Development, and (3) A CGIAR Without Boundaries.


2. Improving System-wide efficiencies
In 2003, a number of efficiency gains were achieved. Some have a clear cost-saving aspect, others offer better ways of doing business. Among those some are worth mentioning:

  • A new system-wide agreement to purchase Microsoft Products - an initiative that brought overall estimated savings of US$ 1 million for the system.
    · The creation of a consortium of CGIAR libraries. This consortium has negotiated agreement for a number of journals and brought about saving in the region of US$ 800,000 for the system.
  • The contract with CGNET was streamlined. As a result some savings were possible by identifying items that could be eliminated from the billing without compromising the services provided. A new creative approach is proposed in 2004 to provide more services at more competitive prices.
  • The IT managers have been implementing a system-wide 'Active Directory' project that will allow traveling staff easier access to computer resources in the various Centers.
  • Center-based tools are being promoted for adoption at the system level. For example, CIAT's Project Manager is now being adopted by another 4 Centers. This new approach will help avoid 'reinventing the wheel'.

3. Establishment of an ICT-KM Advisory Group
The ICT-KM Advisory Group (AG) is unique in the CGIAR and is the first cross-functional community within the CGIAR. It is composed of elected representatives from a broad range of communities of practice (CoP) and management groups within the CGIAR. This precedent-setting process has culminated in a plan that provides the opportunity for the CGIAR to consult, collaborate, and learn from each other now and in the future.

The ICT-KM Advisory Group has been set up to assist the CIO in identifying priorities within the CGIAR system regarding ICT and KM, to support the preparation of action plans and to champion their implementation.


CIO in collaboration with other SO units in 2003

Good Practice Notes - CIO and IAU
Following IT audits last year, four good practice notes in cooperation with the CGIAR System Office Internal Audit Unit were produced in the area of IT management ranging from IT Risk assessment to IT Performance Indicators to IT Business Continuity Planning. These notes are useful for helping to avoid unnecessary duplication and for encouraging the adoption and adherence to best practices, standards, policies and procedures.

Global Public Goods - CIO, CAS and IAU
Together with the CGIAR System Office Internal Audit Unit and Central Advisory Service for Intellectual Property, a technical mission was carried out to support the Centers in the implementation of their Global Public Goods projects.